That faucet has a leak. You have tried and tried to repair the leak yourself to no avail. You need a plumber. What is your job?
1. Use the Internet.
Most plumbing companies advertise on the Internet. This is an easy way to see customer ratings and reviews of a plumber in your area. Stay away from the first three links at the top of your results and on the side. These are pay-per-click campaigns and the cost is ALWAYS passed on to you (Google charges up to 60.00 per click, watch out!). You can also find valuable coupons buried on plumber websites.
2. Don’t despair if you don’t have to.
Good plumbers have busy schedules. If you’ve waited 3 months on that leaky faucet, what’s one more day? Requiring same day service can cost you additional dollars. Work according to the plumber’s schedule and you will find that it is better on the wallet.
3. Request a free estimate.
This is a dying art in the plumbing industry, but you can still find it. There is no reason for a business to charge you up to 70.00 just for being invited to their home. This is a marketing plan to walk into your door. Although the price of the repair seems high, plumbers are betting you won’t waste any more time waiting or that expensive “trip fee.” There are free estimates; You just have to look for them.
4. Look for that “M” number and check the licenses.
Chances are, you’ve seen that funny number like M36628 on the side of a plumbing truck. This is a very important number for you. This number means that there is a master plumber in the company who is accountable to you, the customer. Never allow an unlicensed plumber to enter your home! This can spell a potential non-recourse disaster for you, the consumer. You can ask the plumber at your home to see your license, it is mandatory that the plumber have it with him at all times while working. You can also contact the State Board of Plumbing Examiners and verify the insurance and validity of the company’s or plumber’s licenses.
5. Once you have found a good plumber, stick with him.
When you need a plumber, you need a good one. Ask the plumber for his email address and contact information. A good way to keep the plumber is in your email folders. How many contacts are there in that folder that you haven’t contacted recently? Trust me, the plumber doesn’t care if you say hi, he just wants a call when you need him. Glue a business card under the cabinet; and write it on the back of something you won’t throw away. Plumbers who receive a phone call at 2 am from a customer they know are much more forgiving than someone they don’t know.
Feel free to use these five tips to help you choose the right plumber for you.